FEES POLICY

parents/carers

Providing a high quality, safe and stimulating service for children requires considerable funding to ensure the continued high standards and sustainability of the Nursery, it must ask that parents/carers respect its policy.

Registration and Deposit:

The child place is secured once the registration fees £50 and the deposit £100 have been paid. The deposit is fully refundable when your child leaves. The refund is made by cheque and takes a maximum of 15 days to verify if all the invoices and extras have been paid. We do not refund deposits if you cancel your reserved place, we retain the £50 administration fees and refund the remainder of your deposit.

Minimum Booking:

The nursery recommends a “minimum session” policy that supports your child settling into the nursery, provides social experience and consistency for the child. The minimum number of sessions we ask that are attended is two, this could be one full day per week or two half day sessions per week. *Please note, in order to make use of all your Government funded hours, we recommend your child attends a minimum five sessions a week.

Nursery Fees and Payments:

  1. We charge for the place and not for attendance. Our fees are based on sessions (not hours). These sessions are called: Full day, School Day, Morning or Afternoon Session.
  2. Nursery fees are payable monthly in advance and must be paid in full by the 10th of the month. Please note that it is very embarrassing and time consuming for us to engage in pursuing unpaid fees.
  3. Fees will be reviewed annually, every September, in light of the Nursery’s financial position, its future strategic plans and any other broader economic or social considerations deemed relevant.
  4. All payments made under this Agreement must be by Direct Debit. Under exceptional circumstances we may agree to payment by cash or cheque but it is your responsibility to obtain a receipt from the nursery manager as proof of payment.
  5. If fees are not paid in full by the due date, we will unfortunately have no option but to add a 5% penalty charge on all unpaid fees.
  6. We charge a £10 administration fee for each cheque that is returned unpaid by your bank.
  7. Payment is preferred by direct debit or standing order or with prior agreement cheque. The nursery bank details are on each invoice.
  8. The Nursery also accepts Childcare Vouchers from a broad range of providers. Some may take up to 5 days to appear in the Nursery bank account, please check with your provider to ensure that these have cleared by the 10th of the month for the invoiced month.

girl2Discounts:

Where two or more children attend Nursery, a 10% discount will be applied to the fees of the elder child. When the siblings attend 5 full days per week, an extra 10% discount will apply to the fees of the youngest child. The maximum discount the nursery gives for full time siblings is 20% (between them). In the exceptional case that one or both parents work for the NHS an extra 5% will also apply on one of the invoices. That of the elder child. We don’t combine discounts, in other words, they’re not cumulative. Proof of work (such as contract or last pay slip from NHS) should be provided to the nursery manager to approve the discount. Discounts are not applied in retrospect.

Where the nursery offers a reduced fee rate after a child’s birthday, the reduction will take effect from the first day of the following billing period.

Notice Requirement:

One-month notice in writing, or payment in lieu of notice, is required if you wish to withdraw

your child from the nursery. We accept changes to permanent booked sessions with effect from the first day of the calendar         month.

 

Holidays and Absences:

Absences from the nursery, including for sickness and family holidays, must be paid for in full. We regret that we are   not able         to    to swap sessions for any sessions not attended. We charge for the place and not for attendance.

Extra Sessions:

If the parents require emergency sessions, they should be arranging and payed in advance with the nursery manager. We do not include extra sessions in regular monthly invoices. The rate for an extra session is £7.50 per hour.

Holiday Sessions:

If the child attends nursery term time only, the parents can pre-book extra sessions one month in advance, for the holiday period, and these sessions will be invoiced with regular fee rate.

Drop off and Pick up time:

If parents drop the child after the time agreed in the session or pick him/her up before the end of the session, normal sessions rates apply. We do not discount this time from the monthly invoices. £5 penalty applies for late collection of the child 15 minutes after the agreed time.

Suspension – Termination:

We may suspend or immediately end this Agreement if:

  1. You have failed to pay any fees
  2. You have breached any of your obligations under this Agreement and you have not or cannot put right   that breach within      a rea   a reasonable period of time of us asking you to.
  3. You behave unacceptably, as we do not tolerate any physical or verbal abuse towards staff.